Privacy policy
Sorient Voyages respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our travel services.
1. Company Information
Data Controller:
Sorient Voyages
44 rue Pasquier
75008 Paris
France
Phone: +49 8662 4910060
Email: fr@sorient.eu
Website: www.sorient.eu
2. Personal Data We Collect
When you contact us or book a travel service, we may collect the following information:
• Full name
• Email address
• Phone number
• Address
• Passport details (if required for travel arrangements)
• Date of birth
• Travel preferences or special requirements (dietary needs, allergies, etc.)
• Payment information necessary to process bookings
We may also collect certain technical information when you visit our website:
• IP address
• Browser type
• Device information
• Pages visited on our website
3. How We Use Your Data
Your personal data is used for the following purposes:
• Processing travel inquiries and bookings
• Organizing and managing travel services
• Communicating with you regarding your travel arrangements
• Meeting legal or regulatory obligations
• Improving our website and services
We only collect data that is necessary to provide our services.
4. Sharing of Personal Data
To organize your trip, we may share necessary information with trusted third parties such as:
• Hotels
• Local tour operators
• Transportation companies
• Travel guides
• Visa or travel service providers
These partners receive only the information required to deliver the requested services.
We do not sell or rent your personal data to third parties.
5. Data Retention
We store personal data only for as long as necessary to:
• Provide the requested services
• Comply with legal obligations
• Maintain accounting and administrative records
When the data is no longer required, it will be securely deleted.
6. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to data processing
To exercise any of these rights, please contact us at:
7. Cookies
Our website may use cookies to improve functionality and user experience.
Cookies may be used to:
• analyze website traffic
• remember user preferences
• ensure proper website functionality
You can control or disable cookies through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
9. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect legal requirements or changes in our services. The updated version will always be published on this page.